The Cost of Drama

“Failing because they provoke others to resist them.”  ~Arbinger  Inefficiencies of human resources are the greatest hurdle to success. Or could we, more accurately, say human behavioral competencies are the greatest hurdle. And, to be clear, it’s not technical competency, it’s interpersonal competency. It’s Emotional Intelligence, commonly called, EQ. Everyone can add and subtract, or 

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